Shipping & Returns

Shipping Cost

We offer a flat rate standard shipping at $7.95 USD. Free shipping over $70 USD

Shipping Policy (COVID Update)

Last update 5 March 2021

Please read below for each country for estimated delivery time. After you have placed your order​, this is the time we take to process and pack your order:

We usually ship every Monday of the week from our warehouse using ePack.

Shipping to Australia

After preparation and shipping, the parcel will take 7-14 days to arrive. Our fastest arrival time has been 7 days! Tracking numbers will be given after shipping confirmation.

Shipping to USA 

After preparation and shipping, the parcel will take 7-30 days to arrive. Our fastest arrival time has been 10 days! Tracking numbers will be given after shipping confirmation.

 

Please note that on seasonable period such as Christmas or Black Friday, the parcel may take up to 1 month.

Shipping to Canada

After preparation and shipping, the parcel will take 21-35 days to arrive. Our fastest arrival time has been 14 days! Tracking numbers will be given after shipping confirmation.

Shipping to UK

After preparation and shipping, the parcel will take 21-35 days to arrive. Our fastest arrival time has been 14 days! Tracking numbers will be given after shipping confirmation.

Missing Parcel

On a case of a non-arrival parcel given after 35 days period, please email us your order number and we will open an investigation to get in touch with our courier.

Full shipping information can be founded in the list below

Australia https://auspost.com.au/mypost/track/ 

United States  https://www.usps.com/manage/ 

Thailand https://track.thailandpost.co.th/

Canada https://www.canadapost.ca/cpc/en

Return & Exchange Policy

Buyers are responsible for the return postage costs. We request you contact us for any faults or issues with the item. We strongly recommend checking the size guide or chat with us for sizing recommendation before your purchase.

In a case of us receiving return parcel due to incorrect address provided, we do require the buyers to be responsible for payment in the second shipping round. We strongly recommend to check your address thoroughly when placing your order.

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