Shipping & Returns
Shipping Cost
We offer a FREE SHIPPING worldwide so that we can share happy moments around the world.
Shipping Policy (COVID Update)
Last update 13 June 2021
Please read below for each country for estimated delivery time. After you have placed your order, this is the time we take to process and pack your order:
We usually ship every Monday of the week from our warehouse using ePack.
Shipping to Australia
After preparation and shipping, the parcel will take 7-14 days to arrive. Our fastest arrival time has been 7 days! Tracking numbers will be given after shipping confirmation.
Shipping to USA
After preparation and shipping, the parcel will take 14-30 days to arrive. Our fastest arrival time has been 10 days! Tracking numbers will be given after shipping confirmation.
Please note that on seasonable period such as Christmas or Black Friday, the parcel may take up to 1 month.
Shipping to Canada
After preparation and shipping, the parcel will take 21-35 days to arrive. Our fastest arrival time has been 14 days! Tracking numbers will be given after shipping confirmation.
Shipping to Singapore
After preparation and shipping, the parcel will take 7-14 days to arrive. Our fastest arrival time has been 7 days! Tracking numbers will be given after shipping confirmation.
Shipping to UK
After preparation and shipping, the parcel will take 21-35 days to arrive. Our fastest arrival time has been 14 days! Tracking numbers will be given after shipping confirmation.
Missing Parcel
On a case of a non-arrival parcel given after 35 days period, please email us your order number and we will open an investigation to get in touch with our courier.
Full shipping information can be founded in the list below
Australia https://auspost.com.au/mypost/track/
United States https://www.usps.com/manage/
Thailand https://track.thailandpost.co.th/
Return & Exchange Policy
Buyers are responsible for the return postage costs. We request you contact us for any faults or issues with the item. We strongly recommend checking the size guide or chat with us for sizing recommendation before your purchase.
In a case of us receiving return parcel due to incorrect address provided, we do require the buyers to be responsible for payment in the second shipping round. We strongly recommend to check your address thoroughly when placing your order.